Terms & Conditions

Booking Policy

Ensure you book a site that can accommodate your RV and tow vehicle as not all sites can accommodate all RV sizes. No refunds will be given for incorrect bookings by reservation holder.
Not all sites can accommodate all RV sizes. Ensure you book a site that can accommodate your RV and tow vehicle. No refunds will be given for incorrect bookings by reservation holder.
If the RV Park office is closed upon arrival, check-in & payment instructions are posted outside the office door.
All reservations are subject to a non-refundable deposit.
Reservation balances are due 7 days before arrival and will automatically be charged to the payment type on file.
All confirmed reservations are non-transferable and subject to change in fees as per our Change & Cancellation Policy and our Change & Refund Policy.

Park Fees Policy

Lock Fees – lock in the exact site number that you want for your stay. If you opt out from paying the Lock Fee you may receive a site in your preferred site type but not necessarily your preferred site number.
Lock Fees are site type and season dependent.
For reservations that opted out of the Lock Fee an email confirmation will be sent 48 hours prior to arrival date with the assigned site number.
Reservation fees and charges include 2 adults and all dependent children under 18 years of age. Any additional adult is an extra $5 each, with a maximum of 8 guests per site.
Each reservation includes fees for 1 approved pet. Additional pets are $5 each, with a maximum of 4 pets per site (see Pet Policy)
All phone reservations are subject to a $10 booking fee.
Review all reservation requests and payment information prior to submitting as all reservations are subject to a Change & Cancellation fee.
All reservations are allowed one RV & one vehicle per site, any additional vehicles must obtain a parking permit and are at manager's discretion.
Extended stays over 32 days that extend into or during peak season require a 25% nonrefundable deposit

Pet Policy

Nightly rates & fees include 1 pet per site, additional fees apply for additional pets up to a maximum of 4 pets per site.
All dogs must be on a leash at all times. Leash length must be 6 feet or shorter.
Pets are not allowed in Campground Buildings, Washroom Facilities, Pavilion Building, or Playground area.
Owners are responsible for cleaning up after their pets on all FHSR property.
Owners are responsible for all damages caused by their pets, including all/any damage to other campers and their belongings.
FHSR RV Park reserves the right to remove any pet from the property if they are deemed as a threat or dangerous to other campers.
Any pet that threatens or injures wildlife may be deemed dangerous and the situation is subject to the Mangers discretion.
All pets must always be accompanied by an adult and may not be left unattended. This includes leaving them in RV's when not onsite. Consideration of other guests must be maintained at all times, including excessive barking must be minimized.

RV Parks General Policies

In person Check-in time is anytime after 2 pm.
Check-out time is anytime before 11am.
Please make travel arrangements accordingly as early check-ins are not permitted.
Not all sites are able to accommodate awnings.
FHSR reserves the right to deny access to our property and services for any reason.
The reservation holder accepts all responsibility for any member of the party and/or all visiting guest(s).
Please be a courteous camper and keep all noise levels to a minimum. Quiet time is 10:30pm – 8:30am.
As FHSR RV Park and the Spruce Grove Campground is family friendly we have a zero-tolerance policy for public intoxication and vulgar language. Violation of this will result in immediate eviction and involvement of law enforcement if necessary.
FHSR RV Park and Spruce Grove Campground has a zero-tolerance policy for threatening or verbal abuse towards all staff members. Violation of this will result in immediate eviction and involvement of law enforcement if necessary.
Do not leave any food, waste, or garbage in or around your site as it attracts wildlife. There are Bear Bin garbage bins provided throughout the park.
Any site that leaves food, waste, or garbage unattended or leaves behind a mess after check-out will be charged a $75 cleaning fee.
Alcohol, Cannabis, Smoking, and Vaping can be consumed on the registered site but is prohibited in all public areas of the RV Park.
Generators are permitted in the non-serviced sites at Spruce Grove Campground, with a maximum of 4 hours per day between 10:00am – 5:00pm. Unattended generators are not permitted.
Fireworks are prohibited on all FHSR property. Use of Fireworks will result in immediate eviction.
FHSR assumes no responsibility for loss or damage to personal property, injury to person or pets.
No parking on any roadway, laneway, or site other than your own. Violations will be dealt with accordingly and may result in being towed to an approved parking area at owner’s cost.
FHSR RV Park and Spruce Grove Campground speed limit is 10km/hr.
Please do not disrupt the natural ecosystem or the curated grounds greenery of the FHSR property. Leave all tress, plants, flowers. rocks etc. as they are.
Please refrain from use of damaging products on FHSR trees. This includes but is not limited to nails, screws, hooks, axes etc.
Fairmont Hot Springs Resort is a drone free property due to the proximity of the airport. This is a Transport Canada regulation; violators will be fined according to Federal regulations.

Living In Bear Country

We are lucky to share our backcountry with various wildlife, so it is important to be aware of safety tips to help keep you and your family safe. Be sure to clean up after all meals and dispose of garbage in the appropriate facilities. Be sure to lock up all food, cosmetics, and anything that smells ‘yummy’ to a bear, especially fish! While staying in bear country, keep children close and in sight and stay on all marked trails. If you spot a bear, make a wide detour and leave the area immediately. Make loud noises and warnings signs.