Refund Policy

Refund method – Approved refunds are returned to the original payment method within 5–10 business days. Processing fees cover administrative and payment‑processing costs and are not refundable.
Non‑refundable situations – We do not refund for inclement weather, rain, heat, insects, delayed arrival, voluntary departure, shortened stays or rule violations. Temporary outages of water, electricity or other amenities do not warrant refunds. Guests removed from the park for violations will not receive refunds.
No‑shows and early departures – If you do not arrive by noon on the day after your scheduled check‑in and have not contacted us, the reservation will be considered a no‑show and your entire deposit will be forfeited. Refunds are not given for early departure once you have checked in.
Force majeure – In rare circumstances (e.g., mandated evacuation, park closure), we may issue a camp credit equal to the refundable portion of your deposit. Camp credit is valid for 12 months from issue.
Contact information – To discuss cancellations or refunds, contact our reservations team at (601) 859‑7990 or email manager@lmtrv.com.