Terms & Conditions
Tropic Hideaway RV Resort has adopted the following Rules and Regulations to protect the rights and property of all parties and to ensure fairness to all guests. All guests, occupants, and visitors must comply with these Rules and Regulations. Please report any concerns to the Resort Office at (251) 955-3157.
Check-In Policy
· Site occupancy is assigned at check-in. We do our best to honor special requests but cannot guarantee specific site selection, only site category.
· Parking permits are issued at check-in. All RVs and other motor vehicles must always have permits visibly displayed.
· The speed limit throughout the resort is 5 mph.
· Check-in time is 2:00 PM CST. Early check-in, based on availability, is $30.00.
· Check-out time is 11:00 AM CST. Late check-out, based on availability, is $30.00 and extends stay until 2:00 PM.
· Maximum occupancy is 6 people per RV site
· RV owners who have not arrived within 24 hours of check-in time and have not contacted staff will be considered a no-show and will forfeit their reservation.
Guest Policy
· RV owners are responsible for the actions of their guests and visitors.
· Guests are those listed on the reservation. Visitors are those entering the resort but not staying overnight.
· All visitors must check in at the Resort Office prior to entering and must pay $10.00 per adult per day and $5.00 per child per day.
· Visitors may be restricted during holidays or peak occupancy periods
· Management reserves the right to adjust this policy without notice.
Cancellation Policy
· Please contact property at 251-955-3157 to cancel.
· Cancellations made more than 14 days before arrival incur a $100 cancellation fee.
· Cancellations within 14 days of arrival are responsible for the full reservation amount.
· Guests may modify reservation dates one time for free. Additional modifications are $50 each.
· Rate changes will apply based on season or availability.
· Early departures are not eligible for refunds.
· Special refund requests please contact property at 251-955-3157.
· Discounted monthly rates require completion of the reserved stay. Early departures are subject to rate recalculation and are not eligible for prorated refunds. See the website for complete details.
· No refunds for weather, voluntary departure, acts of nature, or evictions.
· Refunds are issued in the original form of payment.
RV Resort Facilities
· All rules regarding resort facilities must be followed.
· Management may restrict or deny use of amenities if behavior warrants it.
Common Areas
· No driving is allowed on off-street roads except designated parking areas near laundry and comfort stations.
· No street parking is allowed per Fire Marshall regulations.
Site Rules
· Obey all posted signs. Do not walk through occupied sites.
· All sewer hookups must be sealed and leak-free. Replacement hoses and donuts are available in the Campstore.
· Dumping gray or black water on the ground is strictly prohibited.
· Keep the resort clean. Use dumpsters only. Do not place trash in building trash cans.
· Trash pickup is from 8:00 AM to 11:00 AM. Two-bag limit. Boxes must be broken down.
· No glass containers allowed outside RV sites or in common areas.
· Pedestal power is for your RV only. •Electric vehicles may not be charged at RV sites. Violation fee is $500.
· Subletting RV lots or renting RV units is prohibited.
Outdoor Living Space
Allowed:
· Outdoor patio and lawn furniture
· Drying racks for swimwear and towels only
· One golf cart
· Bicycles. Helmet recommended. Lights required after sunset.
· LP gas or electric BBQs, LP or electric gas fire pits with screen, LP gas heaters. Kayaks and paddleboards
Must be stored neatly under RV:
· Kayaks, paddleboards, coolers, fishing gear, and similar items
Not Allowed:
· Tents or tarps, Pools or hot tubs, Outdoor appliances, Perimeter fencing unless approved, Indoor furniture used outdoors, Clotheslines, Excessive decor, Trailers, Attaching anything to trees, ATVs or side-by-sides, FEMA trailers, Fireworks, Awnings, canopies, and umbrellas must be closed when the RV is unattended.
Pet Policy
We are a pet-friendly resort. The following rules apply:
· Pet fencing is permitted on the concrete pad only. Pet pens are not allowed unless attended
· Pets must always be on a leash, 6 feet maximum, when outside the RV.
· Owners must clean up pet waste immediately.
· Pets must not be left unattended outdoors.
· Pets must use the dog park to be off-leash.
· Aggressive pets are not allowed.
· Service animals are welcome but must not exhibit aggressive behavior.
· Pets are not permitted in buildings, playgrounds, pool areas, or common areas.
· Only pets belonging to registered guests may enter the property.
RV Policy
· All RVs must be registered, maintained, and in good running condition.
· RVs over 15 years old require approval before booking.
· RVs in poor condition, including broken windows, rust, dents, or excessive dirt, will not be allowed.
· Allowed RV types include Class A, B, and C motorhomes, Fifth Wheels, hard-sided travel trailers, and toy haulers. All RVs must have a bathroom in the camper.
· Not permitted is any vehicle that does not have a bathroom, including car trailers, living-quarter trailers, and cab-over truck campers.
· All RVs must be properly leveled and supported.
Vehicle Policy
· The resort is not responsible for damage, injury, or loss of property.
· Vehicles must park only on their assigned site or in designated areas.
· Site limit is one passenger vehicle plus one golf cart, or two motorcycles.
· No vehicle may infringe on neighboring sites.
· RV and vehicle maintenance or washing is prohibited.
· Golf carts may only be operated by licensed drivers who are at least sixteen (16) years of age. Operators must possess a valid driver's license. Proof of insurance is required.
· No boats, storage trailers, or utility trailers without written approval. Boats and trailers require storage fees.
· Electric vehicles may not be charged at RV sites. Violation fee is $500.
Customer Responsibilities
· Guests are responsible for any damage caused to resort property.
· Guests are responsible for electrician costs if their RV causes electrical damage.
· Guests cannot modify resort utilities.
· The resort may shut off utilities for repairs.
· The resort is not responsible for loss during planned or emergency shutdowns.
Parking
· Each site may have up to 2 vehicles if they fit within the site boundaries.
· No parking on empty sites.
· Guest parking is available in front of the Pickleball Courts.
· Illegally parked vehicles may be towed.
· A $10.00 parking pass is required for all visitors.
Children
· Parents must supervise children at all times.
· Children under 14 must have adult supervision.
· Not allowed: minibikes, go-karts, skateboards, hoverboards, roller skates, or RC toys.
· Bicycles must be ridden cautiously. Lights are required after sunset.
Tiki Huts
· No open flames within 10 feet of Tiki Huts.
· Do not shelter under Tiki Huts during lightning.
Code of Conduct
· Follow the Golden Rule.
· No smoking and/or vaping in public or common areas.
· Keep music and noise at respectful levels.
· No loud talking, radios, or TVs during quiet hours.
· Disturbances or threatening behavior will result in removal from the resort.
· No generators except for emergencies, based on management discretion.
Swimming Pool Rules
· Pools are for registered guests and visitors with passes.
· Hours are 9:00 AM to 10:00 PM. Winter hours are 9:00 AM to dusk.
· No glass or breakables.
· No alcohol or pets.
· Proper swimwear is required. No diapers. Swim diapers only.
· No running, jumping, or diving.
· Adult supervision is required for children under 14.
· No food or drinks in or at the pool edge.
· No lifeguard on duty. Swim at your own risk.
Laundry Rooms, Restrooms, and Showers
· For registered guests and visitors only.
· Personal belongings will be discarded if left behind.
· No smoking and/or vaping in any indoor facilities.
Fire Safety
Allowed:
· LP Gas or Electric BBQs
· LP Gas or Electric fire pits with screen
· LP Gas Heaters
Prohibited:
· All open flames
· Fireworks
Health and Safety
· All posted laws and safety signs must be followed.
· No hazardous materials may be stored or dumped.
No firearms or weapons may be carried, displayed, or discharged anywhere on resort property. On-duty sworn law enforcement officers are exempt
Wildlife
Tropic Hideaway is located on the Alabama Gulf Coast and the surrounding area is home to a variety of native wildlife, including but not limited to alligators, snakes, insects, raccoons, rodents, and other animals, some of which may pose hazards to guests or pets that come in contact with them. Guests acknowledge that such wildlife is indigenous to the area and is not restrained or restricted in movement within or near the Resort. Guests assume all risk of personal injury or property damage arising from the presence of wildlife on or near the Resort property.
· Avoid excessive nighttime lighting.
· Do not feed, approach, or attempt to handle any wildlife.
· Keep pets on leash and supervised at all times, particularly near landscaped or water areas.
· The resort is not responsible for injury or damage caused by wildlife.
Assumption of Risk
Guests acknowledge that camping, RV travel, and use of the Resort and its amenities involve inherent risks, including but not limited to weather events, wildlife, water hazards, and outdoor activity. Guests assume all risk for themselves, their family members, their guests, and their pets while on Resort property. Tropic Hideaway is not liable for personal injury, property damage, or loss arising from the use of the Resort, its amenities, or surrounding areas. Guests agree to hold harmless and indemnify Tropic Hideaway RV Resort, its owners, officers, employees, and agents from all claims, damages, expenses, or injuries to the guest, their property, or any minors in their care.
Damages
Guests are responsible for all damage caused by themselves, their family, visitors, or pets.
Management retains sole discretion in determining damage charges.
Charges may apply for damages including:
· Broken water lines
· Damaged or missing sewer connections
· Cut Wi-Fi lines
· Landscaping damage
· Excessive debris
Pandemic and Flu Season
· Credits, not refunds, may be issued for illness.
· Standard refund policy applies during illness periods.
Photo and Video Release
By staying at Tropic Hideaway RV Resort, guests grant Tropic Hideaway, its parent company, affiliates, and marketing partners permission to use any photographs, videos, or other visual or audio recordings taken on the property that may include guests, their family members, or visitors. These materials may be used in any medium, including social media, the Resort website, print marketing, advertising, and promotional content, without compensation or further notification. Guests who do not wish to be photographed should notify Resort staff at check-in.
Right to Refuse Service
Tropic Hideaway RV Resort is privately owned and reserves the right to refuse service to anyone for any reason except those prohibited by law. Management reserves the right to require any person or party to leave the Resort based on violations of these Rules and Regulations or for behavior Management deems inappropriate or disturbing to others.
Resort Authority
• Tropic Hideaway RV Resort may revise rules at any time.
• Management decisions are final.
• Violations may result in termination of stay.
Removal of Guests
In accordance with Alabama Code Section 35-15-30, Tropic Hideaway RV Resort reserves the right to request the immediate departure of any guest who illegally possesses or deals in controlled substances, disturbs the peace and comfort of others, or causes damage to the property. Guests who refuse to leave when requested may be removed by law enforcement. Removal under these circumstances does not entitle the guest to a refund of any unused portion of their reservation.
Severe Weather and Hurricanes
Tropic Hideaway is located on the Alabama Gulf Coast and is subject to tropical weather, including hurricanes and severe storms. In the event of a mandatory evacuation ordered by Baldwin County or state authorities, all guests must vacate the Resort. The Resort does not issue refunds for weather-related departures or evacuations, but may issue future-stay credits at Management's discretion. Guests are responsible for monitoring weather conditions and securing their RV and belongings. The Resort is not responsible for injury, damage, or loss caused by storms, theft, acts of God, or accidents.
Acknowledgment
By completing your reservation and checking in at Tropic Hideaway RV Resort, you acknowledge that you have read, understood, and agree to abide by these Rules, Regulations, and Terms of Stay on behalf of yourself, your family, your guests, and any visitors during your stay.