All approved refunds are subject to the deduction of original credit card processing fees and any applicable cancellation fees to cover administrative costs.
Refunds will be issued back to the original form of payment used at the time of booking. Please allow 5–10 business days for the transaction to appear on your statement.
Refunds requested due to inclement weather (rain, wind, etc.) are granted at the sole discretion of WLYH Management.
In the rare event that WLYH must close the park or specific sites due to safety concerns, maintenance, or mandatory evacuations, we will work with affected guests to provide a pro-rated refund or a credit toward a future stay.
No refunds or credits will be issued for guests who choose to check out earlier than their scheduled departure date.