Cancellation Policy

Cancellation & No‑Show Policy (Regular Reservations)

Applies to all standard reservations except group reservations.

Same‑Day Cancellations & No‑Shows
•     Check in day cancellation are considered No‑Shows.
•     Both will be charged 100% of the reservation total.

Stays Less Than One Week
•     Cancellation requires at least 14 days’ notice.  
•     All cancellations are subject to a minimum 20% fee of deposit.  Less than 14 days of cancellation you will loose your full deposit amount. 

Stays of One Week or More (but Less Than One Month)
•     Cancellation requires at least 21 days’ notice.
•     If proper notice is not given, the deposit becomes non‑refundable.

Stays of One Month or More
•     Cancellation requires at least 30 days’ notice.
•     If proper notice is not given, the deposit becomes non‑refundable.

Holiday Cancellation Policy
The following holidays are subject to a stricter cancellation policy:
•     Memorial Day Weekend
•     Independence Day
•     Labor Day Weekend
•     Thanksgiving
•     Christmas
•     New Year’s

Management may extend the holiday period to include surrounding days. Holiday rates and policies may apply even if the reservation does not include the exact holiday date.

Holiday Payment & Notice Requirements
•     Full payment is required at least 3 weeks prior to arrival for any reservation falling over a holiday period.
•     Holiday reservations require twice the standard cancellation notice for the length of stay.
•     If proper notice is not given, the deposit is non‑refundable.

Early Departures
•     We do not issue refunds for early departures.

Group Reservation Cancellation Policy
A reservation is considered a group reservation when three or more cottages are booked for guests traveling together, even if they are under different last names.
If 1–2 Cottages Are Canceled
•     3 weeks’ notice is required for a refund of the deposit, minus the cancellation fee.
If 3–4 Cottages Are Canceled
•     4 weeks’ notice is required for each cottage to receive a refund of the deposit, minus the cancellation fee.
If 5 or More Cottages Are Canceled
•     5 weeks’ notice is required for each cottage to receive a refund of the deposit, minus the cancellation fee.