Cancellation Policy

CANCELLATION POLICY

We understand that plans change. Because each cancelled reservation takes a site off the market, the following policy applies.

Cancellation Fee. Every cancellation is subject to a non-refundable handling fee of $25 for daily and weekly reservations, or $100 for monthly reservations.

Daily and Weekly Reservations.

Written Notice Given& Result

14 or more days before arrival: Full refund, minus the $25 fee

7 to 13 days before arrival: 50% refund (minus the $25 fee) or 100% Camp Credit, at the Guest's choice

Fewer than 7 days before arrival: No refund; the full amount is forfeited

Holiday Reservations. For holiday periods, written notice of at least 30 days before arrival is required for any refund. Cancellations received after that date are not refundable.

Monthly Reservations. To receive a deposit refund, written notice must be given at least 30 days before move-in, minus the $100 cancellation fee. Current monthly Guests must give 30 days' written notice before moving out. Any security deposit will be handled in accordance with applicable Texas law, including any itemized list of deductions required by law.

How to Cancel. Cancellations must be sent in writing by email or through the Campspot portal. The date and time of receipt determines the applicable notice period. Telephone cancellations will not be accepted.

Camp Credit. Where Camp Credit is offered, it may be applied toward a future stay at Rainbow Rovers RV Park subject to availability and the expiration date stated at the time of issue.