Refund Policy

Refund Policy:

No refunds will be issued for early departures after check-in, no-shows, weather-related events, road conditions, power outages, internet interruptions, or other circumstances beyond the resort's control. Once a guest has arrived and checked in, all payments are non-refundable.

At management's discretion, a resort credit may be issued for unused nights. Any such credit is not guaranteed and will be evaluated on a case-by-case basis..

RV Stays:

Reservations cancelled 15 days or more in advance of arrival will receive a refund minus a $20 cancellation fee.

Reservations cancelled 14 days or less in advance of arrival will receive a refund minus a cancellation fee of one night’s stay.

Cabin Reservations :

Reservations cancelled 15 days or more in advance of arrival will receive a refund minus a $20 cancellation fee.

Reservations cancelled 14 days or less in advance of arrival will receive a refund minus a cancellation fee of a one night's stay.

No refund will be issued for no-show guests.

Event Space Rules, Cancelations, and refunds are provided on a separate document.

Weather & Acts of Nature:

We do not offer refunds or credits for inclement weather, road conditions, or natural events outside our control.

If mandatory evacuations or government-issued restrictions affect your reservation, please contact us. 

Third-Party Bookings:

Reservations made through third-party platforms (e.g. Airbnb, Expedia, VRBO, Booking.com) must be cancelled or modified through those cannels and are subject to their cancellation policies. 

Non-refundable Fees:

Booking fees, pet fees, cleaning fees, and processing fees (if applicable) are non-refundable.

Important Notes:

Refunds are processed within 5-10 business days, and credit card processing times may vary by bank.